Ready to level up your call center?
We specialize in developing software, processes, and documentation to markedly improve the technical foundation of your call center or telephone answering service.
Over 15 years of experience in the call center industry
Having managed and worked with companies of all sizes, we have a broad range of experience working with call centers to manage their technology infrastructure, call taking operations, and software integrations.
Not only do we provide documentation, but it’s online, highly-available, and searchable.
Our strategic planning process and inventory documentation makes cloud migrations a breeze.
Our experience supporting many different applications allows us to get up to speed quickly.
Whether it’s operator or IVR scripting, we can help implement user and voice interfaces.
Custom Software Development
We can help you develop applications that streamline and automate common tasks for your operators and staff.
Or we can focus on your clients, creating data-rich web portals specific to their vertical as a value add tool in your call center’s lineup.
Ready to get started?
Get in touch! We love talking tech!