Level up your call center.

Expert technical consulting, software development, and custom integrations to make your call center more efficient and drive customer happiness.

NAEO Preferred Vendor

We’re now an National Amtelco Equipment Owners User Group Preferred Vendor, offering 10% off all product and services to NAEO member companies!

Technical Consulting

Customized from the ground up to meet your business goals and values. We’re here to help you succeed.

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Software Development

Our experienced team of developers has direct call center and telephone answering service experience.

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Custom Integrations

From popular CRMs to customer-specific APIs, we can help develop seamless integrations for you and your client.

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Amtelco Intelligent Series Training Programs

The most comprehensive onsite training and pair-programming course available in the industry. We turn your staff into Intelligent Series heroes!

What can we do to help?

Here are some examples of our past projects!

Capture the right data about your employees with an attendance hotline.

Employee Attendance

Customized online reporting and metrics dashboard to view and improve call center performance.

Reporting and Metrics

Gain valuable customer feedback using post-work telephone surveys.

Phone Surveys

Simplified on-boarding of remote operators by eliminating soft phone installation through in-browser soft phone.

Remote Audio

Send out customized messages to keep everyone informed and up-to-date.

Mass Notification

Standards compliant WCTP Enterprise Gateway with API support for multiple service providers.

WCTP Gateway

We do the normal telephone stuff, too.

Call Forwarding

Local, Toll-Free, and International

Voice Services

Recordings, Transcriptions, and Voice Response

Helpful Services

Appointment Reminders, Wakeup Calls, and Mass Notifications



Voicemail, Conference Bridges, Follow Me, Greetings and Prompts


Text Messages

Inbound and outbound SMS texts

Business Services

Automated pre-employment screening, Call Queues, and Surveys

How can we help?

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We're proudly based in Columbus, Ohio, USA.

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