Experienced

Your guide to call center tech

Looking for specific industry experience to fill in the gaps? Get relevant advice without duplicating your staff and other vendor-partners along the way.

Web Development

Custom portals for internal and client-facing workflows

Telecom

TDM/PRI signalling, SIP/RTP, Asterisk, and Amtelco Genesis

Documentation

Beautiful, searchable documentation available online all the time

Applications

Familiar with the applications and services you use every day

Cloud Migration

Prepare, implement, and move your environment to AWS or Azure

Call Scripting

Expert-level Intelligent Series scripting experience

Disaster Recovery

Implement a robust BC/DR plan that you can actually test

Gamification

Incentivize your employees and clients through everyday usage

Custom Software Development

Have a great process, but you're running it out of a spreadsheet? What if you could make that process you've designed into a web-application, with modern access, beautiful interfaces, and custom workflows?

Let's make it happen!

Schedule a call

NAEO Preferred Vendor

NotifiUs, LLC DBA Call Theory is a preferred vendor for the National Amtelco Equipment Owners (NAEO) user group.

Amtelco-friendly

Well-educated on Amtelco systems, including Infinity Server, Intelligent Series Services, and Genesis soft-switch.

Level Up Your Call Center